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General Questions

What products can we buy from your company?

We provide all kinds of point-of-purchase displays, including wine racks, cosmetics displays, sunglasses displays, socks displays, and so on.

Where is your factory, and how long have you been in this field?

Our factory was established in 2005 in Dongguan City, Guangdong Province, China, which is very close to Hong Kong.

How much area does your factory cover?

Our factory is over 25,000 sq meters and has more than 350 staff.

What certification does your factory have?

We have been certified through Sedex, ISO 9001, Coca-Cola, L ‘Oreal, etc.

What service can you provide for me?

Structural & rendering design; Cost estimation; Prototyping; Production; Logistic operation;

Sales Questions

What are your prices?

Our prices are subject to change depending on the customer’s requirements. We will send you an updated price list after you contact us for further information.

Do you have any MOQ?

Yes, our MOQ is 50 units for each model.

Can I get a sample before the production order?

Yes, we can customize the sample for your approval before the production order.

How much to make a sample?

Usually, the sample fee is triple the unit price.

How long does it take to produce a sample?

It will take 5-7 days after you confirm the drawing.

Can you provide the sample for free?

No, all the products are custom-made. The cost of the sample is about three times the unit price

Is the charge for the sample refundable?

Yes, the cost will be refunded with a production run when the quantity reaches 100 units.

What delivery methods you can accept?

EXW, FOB, CFR, CIF, CIP, FCA, CPT, DDP, DDU, Express Delivery.

What is the mass production lead time?

For the new product, the first shipment would need 30 days since we need to make tooling and sample. For the repeat order, the lead time would be 25 days.

How much is the shipping cost?

The shipping cost depends on the way you want to deliver the displays. Usually express is the most quickest but also most expensive way.

Ocean shipping is the best solution for big amounts. Exactly freight rates can be provided after we get to know the details of the amount, volume, and weight. Please contact us for further information.

After Purchase Questions

What about your warranty for the custom displays?

We provide a 36-month warranty. If there are any quality problems, we will offer to replace the displays for you.

How does your factory control the quality?

The whole process is strictly controlled by the QC team, with inline inspection twice & final inspection once applied to each order.

Getting Started Questions

If I want to get a rough price, what should I provide?

You can provide us with a raw design idea like a picture, general sizes, and what kinds of products need to be displayed. Our engineer can make the drawing and quote based on these.

What material of display racks can you make?

We make display racks in metal, wood, acrylic, PVC, glass, injection mold, etc.

Can you custom make as per my demand?

Sure, we provide a one-stop display rack customization service for our customers as per different requirements.

How to start a project with your company?

Firstly you provide as much information as possible like the picture, sizes, the use, your target, and order qty, then we start a rough design as per these. After you confirm the design, we will send a quote and start the sample for your approval.

What software do you usually use?

SOLIDWORKS, CAD, AI, PS,KEYSHOT etc.

Should I pay for the design?

No need.

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